Customer Feedback on Silvia's Services

• Long-term satisfaction with Silvia's service.
• Farmers Insurance is perceived as expensive but valuable.
• Claims department is efficient and supportive, even assisting with rental cars when not covered.
• Silvia provides prompt responses via email and phone.
• Customers appreciate her personalized service and clarity in communication.
• Highly recommended for those seeking a personal agent.
• Described as a great agent by customers.

• Occasional issues with response time, as experienced by a customer waiting for a call back.

Conclusion

Overall, feedback suggests Silvia is a dedicated and effective agent, offering personalized service that meets customer expectations. While most experiences are positive, ensuring consistent communication could enhance customer satisfaction further.