Customer Feedback Summary

Customers have shared their experiences with a particular orthodontics office, highlighting various positive aspects of their visits and interactions with the staff and doctor.

Positive Experiences with Staff and Doctor

• Patients and their families felt welcomed by the staff and doctor during appointments.
• The doctor was considerate of patients' anxieties, especially when meeting new doctors.
• Staff and Dr. T accommodate individuals of all races, shapes, and colors, fostering an inclusive environment.

Effective Communication and Procedures

• The doctor clearly explained the procedures and expected outcomes of braces to both patients and their parents.
• Patients felt safe and informed about the process of orthodontic treatment.

Comforting Atmosphere

• The office atmosphere is described as comforting and appreciative of patients' time.
• Patients enjoyed the overall office environment, which contributed to their positive experiences.

Community and Mentorship

• Dr. T and staff provide mentorship opportunities to local high school students, helping them develop valuable skills for future careers.
• Patients appreciate the personal growth and real-world experience gained from these opportunities.

Exceptional Service and Emergency Care

• Even non-patients received compassionate care, as seen when the office fixed a bent wire for a traveler in need.
• Patients received satisfactory results and were highly appreciative of the service provided.

Overall, the feedback suggests a high level of customer satisfaction with the orthodontics office, emphasizing excellent service, effective communication, and a welcoming atmosphere.