Customer Feedback on A Plus Urgent Care

Feedback from customers highlights various experiences at A Plus Urgent Care. These reviews provide insights into the efficiency, professionalism, and areas for improvement within the facility.

• Many customers appreciated the quick and efficient service, finding it faster than visiting the ER.
• Dr. Bashar received praise for his gentle, caring, and personable demeanor, making patients feel at ease during their treatment.
• The staff were consistently described as kind, competent, and professional.
• Patients valued the ease of checking in and the option to wait in their cars, being notified by text when it was their turn.

• Some customers expressed concerns about the accuracy of diagnoses, particularly regarding the prescription of antibiotics for viral infections when symptoms did not match the initial diagnosis.
• Feedback suggests a need for more thorough diagnostic practices, especially when dealing with symptoms of viral infections.

• While some experienced efficient service, others reported long wait times, with visits lasting up to two hours despite a limited number of patients ahead of them.
• It is recommended to have a backup location in mind if the wait times are longer than expected.

Overall Recommendations

While A Plus Urgent Care is praised for its professional staff and speedy service, there is a call for improved diagnostic accuracy and management of wait times to enhance patient experiences further.