Key Highlights from Customer Feedback

• Customers appreciate the attentive and friendly staff, particularly the nurses and medical assistants who make patients feel comfortable.
• Feedback suggests that staff members, like Katie, are recognized for being polite and accommodating, enhancing the overall customer experience.
• Several reviews mention the professionalism and thoroughness of the nurse practitioners and doctors.

• Patients value the quick and efficient service, with some visits taking less than 30 minutes from arrival to departure.
• The convenience of using the Solv app for scheduling and completing paperwork ahead of time is highlighted as a positive feature.
• Walk-in experiences are described as quick and easy, even during busy times or before holidays.

• Reviewers appreciate the personalized care, especially for children and individuals with specific health conditions like asthma.
• Customers mention that the staff takes time to explain medical situations in an understandable manner.

• Customers note improvement in reception services, with new staff being more respectful and accommodating.
• Though some mention occasional longer wait times, the overall experience is generally positive when wait times are short.

Overall Impression

Customer feedback indicates high satisfaction with A Plus Urgent Care, highlighting friendly staff, efficient service, and the convenience of scheduling appointments online. Patients feel valued and well-cared for, making this location a preferred choice for urgent medical needs.