Customer Feedback Summary for A Tooth Fairy Dental

Customer reviews for A Tooth Fairy Dental highlight varying experiences, from long-term satisfaction to complaints about professionalism and service issues. The feedback provides insights into both positive and negative aspects of the dental practice.

• Customers appreciate the friendly and kind staff, which has been consistent over the years.
• Long-term patrons recommend the dental practice, particularly for children.

• Difficulty in obtaining quick appointments due to a high volume of clients.
• Service refusal reported when opting out of certain procedures, such as X-rays.

• Reported refusal to schedule appointments under specific circumstances, such as school commitments.
• Unprofessional behavior noted among front desk staff, with descriptions of inappropriate conduct.
• Issues with insurance handling and communication, including long hold times and call disconnections.

Recommendations for Potential Clients

While the dental practice is praised for its friendly staff, prospective clients may encounter challenges with scheduling and front desk interactions. It is advisable to confirm appointment details and insurance acceptance in advance.