Customer Feedback Summary

• Customers have praised the friendly and easy-to-work-with nature of the company.
• Access West has been commended for insuring homes, businesses, and cars efficiently for long-term clients.
• Liz Hernandez is highlighted as an exceptional representative, saving customers money and providing a stress-free experience.
• Quick response times and effective problem-solving by Liz Hernandez have been appreciated.

• Concerns about coverage were raised when filing a claim after 7 years of business with the company.
• Customers have reported negative interactions with the company president when attempting to file claims.

Overall Recommendations

Feedback suggests that while many clients have had positive, long-term relationships with Access West and its representatives, there are notable concerns regarding claim handling. Prospective customers might want to consider these aspects when choosing an insurance provider.