Customer Feedback on Viviana's Service

Feedback from customers highlights the exceptional service provided by Viviana, particularly in the context of insurance-related assistance. Customers consistently praise her efficiency and ability to secure favorable rates.

• Viviana successfully assisted a customer in adding a vehicle to their insurance, managing to change the insurance carrier due to new California laws.
• She secured insurance with a minimal increase in payment, despite adding an additional vehicle.
• Her service included obtaining same-day insurance, unlike other companies that required longer underwriting periods ranging from 3 to 14 days.
• Viviana was instrumental in dropping a customer's car insurance rate by a significant amount, saving them hundreds per month.
• Her ability to provide excellent service and secure the lowest rates available has been consistently acknowledged by her clients.

Customer Satisfaction

Customers express high satisfaction with Viviana's service. They appreciate her helpfulness and willingness to answer all questions, ensuring a smooth and seamless process. Her dedication has led to long-term customer relationships, with some clients choosing her as their agent since 2014.

Recommendations

Many customers express their intent to recommend Viviana to family and friends, highlighting her as a reliable and effective insurance agent. Her reputation for excellent service and customer satisfaction is a strong incentive for others to seek her assistance.