Customer Feedback for All Star Physical Therapy Lake Elsinore

• The staff is described as amazing, kind, and extremely helpful.
• Therapists are knowledgeable, considerate, professional, and timely with their services.
• Positive outcomes were reported, especially in post-surgery recovery.

• Initial experiences with a previous therapist were negative, but improvements were noted with the current therapist.
• Office staff errors have been reported, causing delays and scheduling issues.
• Specific complaints about the front desk manager's unprofessional behavior and attitude.
• Instances of incorrect billing were noted, causing stress and frustration.

Specific Personnel Feedback

Feedback suggests issues with specific staff members:

• Concerns were raised about a therapist named Linda Evans, who displayed a dismissive attitude towards patient conditions and doctor recommendations.
• Complaints about a front desk manager named Martha, who was perceived as rude and unprofessional, leading to scheduling and billing discrepancies.

Overall Impression

Despite some negative experiences with specific staff members, the overall facility and therapy services at All Star Physical Therapy Lake Elsinore receive positive feedback for their professionalism and effectiveness in patient recovery.