Customer Feedback on Urgent Care Services

Feedback from customers provides a mixed perspective on the urgent care services. Here are the key points based on their experiences:

• Long wait times and unprofessional attitudes from staff.
• Specific mention of a doctor dismissing patient concerns.
• Inconsistent operating hours as per the website and actual practice.
• Issues with front office staff not returning medical cards properly.

• Alliance Urgent Care praised for respectful, polite, and helpful staff.
• Doctors received high praise for their professionalism and effectiveness.
• Wait times are perceived as better compared to emergency rooms.
• Consistently accurate diagnoses and satisfactory care over the past two months.
• Availability on Saturdays appreciated by customers.

Overall Sentiment

While some customers express dissatisfaction due to operational inefficiencies and staff issues, others commend the quality of care and professionalism at the facility. The experiences highlight the importance of consistent service and customer interaction, which can significantly influence overall satisfaction.