Customer Feedback Summary

Feedback from customers highlights a mix of positive and negative experiences. Below are the key points extracted from the reviews:

• Customers have mentioned a lack of manners and rudeness from staff, particularly when speaking English in front of Spanish-speaking clients.
• Feedback suggests feelings of being unwelcome and a need for improved customer service, especially from management.
• Some clients feel the $15 VIN check service is inadequate, describing it as a waste of time and money.

• Customers appreciate the helpfulness of the workers who address all their questions.
• Feedback indicates that the staff is generally friendly.
• Adriana is specifically praised for her excellent service and assistance.

Suggestions for Improvement

To enhance customer satisfaction, the business could focus on improving customer service, ensuring language sensitivity, and providing more value in their services.

Introducing Autopublic Insurance Services, Inc.

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Service Areas

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