Customer Feedback on Dental Services

Customers have shared a range of experiences with the dental services provided. While there are positive remarks about the professionalism and care, some customers have also faced challenges and expressed dissatisfaction.

• The doctor creates a welcoming and comfortable atmosphere, making patients feel at ease.
• Customers appreciated being greeted by the doctor, a rare courtesy in their past experiences.
• The staff is described as friendly and attentive, contributing to a positive overall experience.
• Dr. Bond is highlighted for his speed and efficiency in his work.
• Several customers found their first experience at the office to be pleasing and professional.
• Both Dr. Bond and his staff are noted for their courteous and professional demeanor.

• One customer reported an issue with an incomplete dental procedure, causing sensitivity and discomfort.
• There were complaints about a rude receptionist when she does not favor a customer.
• Long wait times were noted, with one appointment delayed by over an hour and a half.
• A customer expressed dissatisfaction with the dental services, feeling financially misled and underserved.

Overall Customer Sentiment

Feedback suggests that while many patients appreciate the friendly and professional environment, there are areas needing improvement, such as procedural thoroughness, customer service from support staff, and time management.