Summary of Customer Feedback

Feedback suggests mixed experiences with the dental office. While some customers have praised the service, others have expressed dissatisfaction and raised concerns about professionalism and quality of work.

Positive Experiences

• Customers have mentioned that emergency dental services were handled promptly, with same-day appointments available.
• Several reviews highlight the professionalism and friendliness of the staff, making patients feel comfortable during procedures.
• Feedback from satisfied customers highly recommends the office, praising the quality of care received.

Negative Experiences

• Some reviews indicate issues with billing practices, particularly with charges being mishandled and insurance not being billed correctly.
• Feedback suggests that the emergency contact number provided was ineffective, leading to frustration.
• Concerns have been raised about the quality of dental work, including poorly executed procedures and unsatisfactory results.
• There are mentions of unprofessional behavior, including unresponsive follow-up on complaints and inadequate resolution of issues.
• Some negative feedback describes plans for legal action due to the severity of the alleged dental damage.

Overall, while there are commendations for the prompt and friendly service, significant concerns about billing and quality control need addressing to improve patient trust and satisfaction.