Customer Feedback Overview

Feedback suggests that there are areas of improvement needed in customer service. The following key points highlight the main concerns raised by customers:

• The front desk staff was perceived as lacking manners.
• Customers found the staff to be unfriendly.

Suggestions for Improvement

Improving the friendliness and manners of the front desk personnel could enhance the overall customer experience. Ensuring staff are trained in effective communication and hospitality could address the concerns raised.