Customer Feedback Summary for Canyon Hills Plumbing

Customers have expressed their satisfaction with Canyon Hills Plumbing through various reviews. The feedback highlights both the positive experiences and areas that could see improvement. Below are the key points mentioned by the customers:

• Jason, the owner, is praised for his integrity, compassion, and dedication to customer needs.
• Jason demonstrated exceptional customer care by returning calls after hours and waiving a $250 fee for a misunderstanding.
• Manny, Buster, and Frankie received accolades for their professional and communicative approach during service visits.

• Technicians, including Richie Navarro, are commended for their quick response times and efficiency, even on weekends.
• Customers appreciate the clear communication regarding costs, replacement parts, and warranty information.
• The prompt diagnosis and repair of plumbing issues, such as leaks, have been well received by clients.

• Technicians are noted for their friendliness and ability to make stressful situations more manageable.
• The professionalism and experience of Manny and Frankie contribute to a positive service experience despite slightly higher pricing.
• Customers report satisfaction with the installation of plumbing fixtures and water softeners.

• Some feedback suggests that pricing may be higher compared to other companies, although the quick service is appreciated.

Overall Recommendation

Feedback suggests that Canyon Hills Plumbing is highly recommended for those seeking reliable, fast, and customer-oriented plumbing services. The company's commitment to putting customers first is frequently highlighted, making them a preferred choice for many.