Customer Feedback on Clinic Services

Customers have expressed mixed opinions about the clinic's services. While some appreciate the multilingual staff and certain doctors, others are dissatisfied with the overall professionalism and service quality.

• Some customers appreciate the presence of multilingual staff, including Spanish-speaking and other language-speaking personnel.
• Certain doctors, specifically a Jamaican and a Philippine doctor, are highlighted positively for their care and service.
• Feedback suggests that some customers find the staff and doctors to provide excellent care, going above and beyond in their service.

• There are complaints about the clinic's policy enforcement, particularly with turning away patients who arrive late, without considering their need for medication.
• Frequent changes in front desk staff and rules, without clear communication to patients, have been noted as a concern.
• Several customers have criticized the staff's professionalism, describing them as unprofessional and lacking in service quality.
• Some feedback indicates dissatisfaction with the overall service, prompting customers to look for alternative clinics.

Conclusion

While certain aspects of the clinic, such as specific doctors and multilingual capabilities, receive praise, there are significant concerns regarding staff professionalism and policy communication. These issues may impact the clinic's overall reputation and patient retention.