Customer Feedback on Dental Services

Feedback suggests that the overall experience at Crossing Dental Group is highly positive. Customers appreciate the friendly and professional demeanor of both the front desk staff and the medical personnel.

• Katherina Estrella: X-ray technician Katherina Estrella is praised for her professionalism and engaging nature, making patients feel comfortable and informed.
• Nina Victoria: Dental hygienist Nina Victoria is commended for being informative and patient, enhancing the overall experience for patients.
• Dr. Choi: Patients express gratitude towards Dr. Choi for her professionalism and thoroughness, especially in discussing periodontal work and recommendations.
• Aileen: Aileen is noted for her ability to calm anxious patients, providing reassurance and explaining procedures effectively.
• Dr. Mercer: Known for being friendly and attentive, Dr. Mercer and his team are appreciated by patients for their exceptional care.

• Mina and Lauren: Both hygienists are praised for their excellent work in cleaning sensitive teeth, providing a comfortable experience with the use of topical applications.

• Destiny and Rosie: The front desk staff, including Destiny and Rosie, receive positive remarks for their sweet and friendly interactions, making appointment scheduling a pleasant task.

• Many customers have recommended the dental office, highlighting their satisfaction with the services provided.
• Patients appreciate the genuine care shown by the staff, which has encouraged some to switch insurance plans for continued dental care at the facility.

Conclusion

Crossing Dental Group stands out for its exceptional customer service, knowledgeable staff, and a welcoming environment, making it a highly recommended choice for dental care.