Crown Home Remodeling Service Lake Elsinore

(855) 284-5314

Website Link

31500 Grape Street
Lake Elsinore

Customer Feedback Overview

Feedback suggests a mix of experiences with the company, highlighting issues with billing and positive interactions with individuals.

Key Issues and Concerns
  • Unreasonable Billing: Customers have mentioned being charged $4800 for labor involving three workers for removing a deck's underside, which took 8 hours.
  • Contractual Confusion: There is a concern about not having a formal contract with the company in question, leading to disputes over payment demands.
  • License Misuse: Feedback indicates an issue where an individual, Gabino Gomez, was hired for the work but allegedly used another person's license, leading to billing complications.
Positive Feedback
  • Work Experience: Customers have highlighted the positive experience of working with individuals associated with the company.

Conclusion

While there are positive remarks about individual interactions, significant issues around billing and contractual clarity need addressing to improve customer satisfaction and trust.

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