Customer Feedback on Dave Kirby Insurance Services

Feedback suggests a mix of experiences with Dave Kirby's insurance services. While some customers have expressed dissatisfaction, others have shared positive experiences. Below are the key points from the customer reviews:

• Customers appreciate the friendly and reliable service provided by Dave Kirby.
• Long-term clients, some for over five years, express happiness with his services.
• Dave Kirby is often described as a great insurance broker who is always available when needed.

• Issues with follow-through on account changes have been reported, particularly in auto pay cancellations.
• Some customers have experienced financial repercussions due to lack of timely action on requests, such as overdraft charges.
• There have been instances where service was perceived as terrible due to unresolved account issues.

Conclusion

While many customers have had positive interactions with Dave Kirby, there are notable concerns regarding account management and communication. Addressing these issues could enhance customer satisfaction and mitigate negative feedback.