Dr. Bach Nguyen

(951) 677-2227

Website Link

41680 Ivy Street
Murrieta

Customer Feedback on Dr. Nguyen

Positive Aspects
  • Dr. Nguyen is described as caring and compassionate.
  • He takes time to listen to patients and explains medical conditions and symptoms thoroughly.
  • He has been praised for his supportive nature and excellent bedside manner.

Feedback suggests that long-term patients receive consistent and attentive care, indicating a strong relationship and trust between Dr. Nguyen and his established patients.

Negative Aspects

Issues with Chronic Conditions
  • Feedback suggests Dr. Nguyen may not be suitable for patients with serious chronic health conditions.
  • Patients with chronic illnesses report feeling unheard and not respected in their treatment plans.
Time Management
  • Several reviews mention that Dr. Nguyen spends very limited time with patients, often only a few minutes.
  • There is a perception of rushed appointments, particularly for new patients.
Communication Challenges
  • Instances of poor communication were noted, including incorrect contact details and unhelpful responses to patient inquiries.
  • Patients expressed frustration with unclear and unhelpful communication from both the doctor and the office staff.
Office Management
  • Feedback indicates the office may be overbooked, leading to long wait times and a rushed atmosphere.
  • Reception staff behavior was reported as unprofessional and dismissive.

Overall, while Dr. Nguyen receives high praise for his compassion and care from long-term patients, the office's management and communication issues, particularly for new patients and those with chronic conditions, suggest areas for improvement. Prospective patients may want to consider these factors when choosing a healthcare provider.

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