Customer Review Analysis

Feedback suggests some concerns regarding a recent visit to a healthcare provider.

• The primary doctor was unavailable, leading to an appointment with Dr. Chen at the Wildomar location.
• The medical assistant displayed an unprofessional attitude, suggesting a lack of enthusiasm.
• Dr. Chen was perceived as rough and impatient, especially with the 20-month-old patient.
• The doctor's approach was considered hurried, not allowing the parent to comfort the child.
• There was a negative interaction, with the doctor making a dismissive comment about returning later.

Overall Experience

The parent reported a negative and unsatisfactory experience, resulting in a decision not to return to the facility.