Customer Feedback on Atiga Family Medical Practice

• Long-term patients express satisfaction with the clinic, having attended for several years.
• Feedback indicates strong preventive care and thorough screening processes.
• Staff, including front desk personnel, are generally perceived as friendly and helpful.
• Positive mentions of accommodating new patients and managing appointments efficiently.

Dr. John Feeney

• Many reviews praise Dr. Feeney for his compassion, thoroughness, and attentive listening skills.
• He is noted for making informed referrals and being up-to-date with medical knowledge.
• Some reviews suggest dissatisfaction due to perceived administrative mismanagement and lack of follow-up on medical records.
• Mixed opinions about his competence, with some patients expressing frustration and considering legal action.

• Most patients commend the professionalism and training of the nursing and administrative staff.
• There are positive remarks about staff handling psychosocial issues and conducting preventive screenings.
• Criticism is directed towards management for perceived accountability issues and administrative errors.

Patient Experience

The feedback suggests a generally positive experience for patients, emphasizing the dedication of Dr. Feeney and the staff's commitment to quality care. However, some reviews highlight concerns over administrative efficiency and miscommunications. The practice is appreciated for its proactive approach to healthcare in a busy Southern California environment, with specific praise for the supportive and understanding nature of the team.