Customer Feedback on Dr. Ly and Sky Canyon Dental

• Customers appreciate the friendly and professional demeanor of Dr. Ly and her staff.
• Dr. Ly's office is described as feeling like family, emphasizing a warm and welcoming environment.
• Visits to Sky Canyon Dental are noted to be pleasant, with no hassles regarding insurance.
• Dr. Ly has a history of community involvement, such as sponsoring a high school marching band.
• Efficiency and thoroughness are highlighted, making visits enjoyable and engaging.

Many customers express satisfaction with the level of care and service provided by Dr. Ly and her team. The office atmosphere is often described as friendly, professional, and thorough, enhancing the overall experience.

• Some customers express dissatisfaction with the communication during dental exams, particularly concerning the discussion of X-rays and overall dental health.
• Feedback mentions that comments made by Dr. Ly about dental work can sometimes contribute to feelings of insecurity.
• Concerns are raised regarding the lack of feedback or recommendations from the hygienist during cleanings.

While many customers report positive experiences, some feedback suggests a need for improved communication and sensitivity during dental examinations and consultations.

Recommendation

Overall, Sky Canyon Dental and Dr. Ly receive high recommendations for their warm and professional service. However, attention to enhancing patient communication and bedside manner could further improve patient satisfaction.