Customer Feedback Summary

• Customers observed receptionists rescheduling appointments using misleading excuses about equipment issues.
• Receptionists were overheard acknowledging their dishonesty and laughing about it.
• There is a perception of inconsistency in pricing, described as making up prices as they go.

• Feedback suggests that staff members are described as kind and patient.
• Efforts were made by staff to accommodate customers' schedules, avoiding delays.

Overall Customer Experience

Reviews highlight mixed experiences, with concerns about integrity and pricing transparency, contrasted by positive interactions with attentive and considerate staff.