Customer Feedback on E J Dental, Lake Elsinore

• Customers have praised the E J Dental Lake Elsinore office for its caring and professional service. The office environment is described as relaxing, with a cheerful and welcoming ambiance.

• Dr. Juarez and the team, including Abby, Sarahi, and Emily, are highlighted for their dedication, helpfulness, and efficiency. Patients appreciate their skill in handling insurance matters and ensuring quality dental care.

• The office is noted for its bilingual service in English and Spanish, accommodating patients' language needs.

• The dental equipment is described as top-of-the-line and the office is considered highly hygienic. Patients commend the knowledgeable staff for their expertise in dental health maintenance.

• Several customers express a strong sense of trust and confidence in the dental team's abilities, feeling at home and well-cared for during their visits.

• Some customers report dissatisfaction with the quality of dental work, experiencing issues with fillings and crowns that required further attention. Concerns were raised about the lack of resolution offered for these dental problems.

• There are complaints about the office's administrative efficiency, specifically regarding insurance authorization requests not being submitted in a timely manner, causing delays in treatment.

Recommendation and Summary

Overall, feedback suggests that while many patients have had positive experiences with the professional and friendly staff at E J Dental, Lake Elsinore, some have faced challenges with dental work quality and administrative processes. Prospective patients should consider these mixed reviews when choosing this dental office for their needs.