Customer Feedback on Dr. David Holder's Services

• Dr. Holder is praised for his helpfulness and great bedside manners, making him a preferred choice for DOT medical exams.
• Patients appreciate the quick and efficient service, highlighting a commitment to addressing all questions and concerns.
• Dr. Holder's services are recommended for their fast and easy process, with many expressing intent to return for future needs.
• His staff is noted for providing excellent care, contributing to an overall positive experience.

• Some customers reported issues with professionalism, particularly in handling drug test results, leading to dissatisfaction.
• Feedback suggests a lack of understanding of updated FMCSA rules, resulting in incorrect documentation for a DOT medical exam.
• Concerns about prioritizing financial gain over patient care were mentioned, impacting the trust of some customers.

Recommendations

While many customers recommend Dr. Holder for his efficient service and pleasant demeanor, addressing the highlighted concerns could enhance overall satisfaction and trust. Ensuring updated knowledge on regulations and improving communication regarding test results may help in retaining and growing the customer base.