Customer Feedback on Encore Plumbing

Encore Plumbing has received overwhelmingly positive feedback from customers who have used their services for plumbing, heating, and air conditioning. The reviews highlight various aspects of the company's performance.

Professionalism and Expertise

• Customers consistently mention the professionalism and knowledge of the technicians, such as Angelo Moreno and Frank, who provided detailed and honest assessments of service needs.
• Feedback suggests that technicians do not push unnecessary products and offer reasonable suggestions for maintenance and repairs.

Customer Service and Responsiveness

• Several reviews commend the prompt scheduling and same-day service provided by Encore Plumbing, even during emergencies like heatwaves.
• Customers appreciate the clear explanations and visual aids provided by technicians, which help them understand the service process better.

Quality and Reliability

• Encore Plumbing is noted for its reliable and high-quality service, with many customers expressing satisfaction with both minor repairs and major installations, such as entire HVAC systems.
• Repeat customers emphasize the consistent excellence in service quality over the years.

Membership Program Benefits

• Investment in Encore's membership program is described as worthwhile, offering additional benefits such as complimentary cleaning services for main filters.

Team Acknowledgments

• Customers express gratitude towards multiple team members, including Ray, Dustin, Gabe, Ronnie, Jake, and Nelson, highlighting the collective effort and quality work done by the team.
• The company's drywall services also receive positive mentions for excellent execution.

Overall, customer reviews strongly recommend Encore Plumbing for anyone seeking professional, prompt, and reliable plumbing and HVAC services.