Customer Feedback Summary

• Customers express dissatisfaction with the service, citing negative experiences.
• Feedback suggests a lack of accessibility and responsiveness from the business.

Specific Issues Highlighted

• One customer reported that the business was closed during regular hours, specifically on a Monday at 1:16 PM.
• Despite being present, staff inside did not acknowledge or assist the customer at the door.

• Concerns about how claims may be handled, given the negative customer service experience.

• Some customers recommend seeking insurance services elsewhere due to poor business practices.

This feedback highlights areas for improvement in accessibility, customer service, and overall customer engagement to enhance satisfaction and trust.