Customer Feedback on Garage Door Service Company

The reviews highlight various experiences with a garage door service company. While most feedback is positive, there is a cautionary note regarding pricing practices.

• Customers appreciate the company's honesty and transparency, particularly in pricing.
• The staff, including George, Jesse, and Letty, are praised for their professionalism and customer service. Customers mention their politeness, punctuality, and helpfulness.
• Jesse is frequently mentioned for his excellent work, technical knowledge, and pleasant demeanor.
• Customers value the quick turnaround and effective communication from the team, making challenging tasks appear easy.
• The company is commended for supporting the local community, being a local business.
• Overall, the services are highly recommended by satisfied customers.

• One customer reported a bait-and-switch pricing tactic, where the final cost was higher than the initial quote. The customer advises others to secure price confirmations to avoid discrepancies.

Conclusion

While the majority of feedback is overwhelmingly positive, highlighting the company's professionalism and customer-friendly approach, potential customers are advised to ensure clear pricing agreements to avoid any misunderstandings.