Grove Dental Group and Orthodontics
(951) 776-1330
Website Link
8715 Trautwein Road
Riverside
Customer Feedback on Dental Services
Feedback suggests that customers have had varied experiences with the dental services provided. Below are the key points gathered from the reviews:
Overall Experience- Customers appreciate the friendly and knowledgeable staff, emphasizing the genuine care provided.
- Many have had positive experiences, with several recommending the dental office highly.
- Specific staff members such as Dr. Won, Dr. Jasmine, and hygienist Melissa receive particular praise for their exceptional service.
Service and Quality
- The service quality is consistently described as outstanding, with staff making patients feel comfortable and informed.
- Patients appreciate being informed about procedures, which helps ease anxiety and creates a stress-free experience.
- The office environment is described as welcoming, with staff like Rhonda and Heather contributing to a positive atmosphere.
Concerns and Suggestions
- One customer expressed concerns about the recommendation for a crown on a chipped tooth, seeking alternative options like veneers.
- There is a suggestion for clearer communication regarding treatment options to prevent misunderstandings.
Child-Friendly Services
- Parents note exceptional experiences with pediatric services, highlighting Dr. Ordway and Dr. Martin for their patient and gentle approach.
- Staff like Maria, Yvette, Ernesto, and Sara are commended for their professionalism and ability to make children feel at ease.
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