Customer Feedback Summary

• Clients consistently recommend the firm, especially praising Mr. Shaun Hanson for his professionalism, honesty, and trustworthiness.
• Mr. Hanson is described as having a strong presence and being an excellent deal maker, which clients find valuable in resolving cases efficiently and cost-effectively.
• The firm's team, including Tony the paralegal, is noted for being attentive, caring, and supportive in easing clients' concerns.
• Feedback emphasizes the firm’s ability to handle sensitive situations with empathy and professionalism, often resulting in satisfactory outcomes.
• Clients appreciate the firm's quick responsiveness and effective communication, particularly highlighting prompt callbacks and clear explanations of legal processes.
• Many testimonials express gratitude for the firm's role in delivering favorable resolutions, including successful custody cases and fair divorce settlements.

• Some clients report dissatisfaction with the cost of communication, citing charges for minor updates as excessive.
• There are mentions of clients feeling that the firm was more interested in billing than providing substantial legal aid, leading to a switch in representation.
• One client noted that while the firm had some good ideas, the overall experience did not justify the high fees incurred.

Overall Recommendations

Feedback suggests that the firm is highly recommended for those seeking legal assistance in family law, with particular praise for Shaun Hanson's expertise and ability to resolve issues effectively. However, potential clients are advised to consider communication costs and ensure alignment with the firm's approach to fees.