Hemet Dental Group and Orthodontics

(951) 658-9980

Website Link

4000 West Florida Avenue
Hemet

Customer Reviews Summary

Feedback from customers highlights several key aspects of their experiences at this dental office. The overarching sentiment is highly positive, with specific attention to staff professionalism, patient care, and overall satisfaction.

Staff Professionalism and Care

  • Customers appreciate the amazing staff, describing them as caring and professional.
  • The staff's ability to handle emergency situations promptly is noted, with one customer mentioning their daughter received same-day dental work.
  • Several reviews mention specific staff members, such as Maria and Dr. Choi, who contribute to a positive experience.
  • Kristen is highlighted for doing a fantastic job on a customer's teeth, leaving them feeling exceptionally clean.
  • Dr. Lee and Jackie are commended for their professionalism, helpfulness, and ease of communication.

Comfort and Anxiety Management

  • Feedback suggests that the dental office excels in making patients feel comfortable, especially those with dental anxiety.
  • Patients report feeling at ease and welcomed, which encourages them to return for future visits.

Overall Experience and Recommendations

  • Customers highly recommend this dental office for all dental needs, praising the welcoming atmosphere and efficient service.
  • The ability to secure quick appointments is an appreciated feature of the service.
  • Several reviews express a strong desire to return, with one customer describing the practice as their "go-to place."
  • The office is described as the best dental experience by some, with everyone being exceptionally nice and helpful.

The collective feedback underscores a strong reputation for the dental office, characterized by excellent patient care, professional staff, and a welcoming environment that promotes customer satisfaction and loyalty.

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