Customer Experience at Murrieta Locations

• Chastidy at the Hancock location is commended for her diligence in ensuring clients receive maximum tax returns. Customers plan to return for her services next tax season.
• DeeDee at the Los Alamos location is praised for her enthusiasm and friendly demeanor, making the tax filing process enjoyable.
• Dede is recognized for her knowledge and helpfulness, providing valuable advice and future planning tips for 2023.
• Ashley is highlighted for her professionalism and courteous behavior, effectively managing client situations.

Service Efficiency

Feedback suggests that HR Block is efficient in meeting tax filing deadlines, providing timely service to clients.