Customer Feedback Summary for Inscriptions Children Clinic

• Many customers appreciate the caring and attentive staff, highlighting the clinic's dedication to children's well-being.

• Feedback suggests that appointment scheduling is efficient, with same-day appointments often available.

• Several reviewers commend the involvement of Nurse Practitioner Faye Truax, noting her kindness, patience, and excellent communication.

• The front office staff, especially Jasmin, is praised for being personal, friendly, and accommodating to customer needs.

• Customers value the multiple opinions provided due to the teaching environment, appreciating the comprehensive care.

• Some find the involvement of medical students and frequent interactions with Nurse Practitioners instead of physicians somewhat frustrating.

• There are concerns about the clinic's conservative approach to prescribing medication, with some parents desiring more proactive treatment options.

• A few customers express dissatisfaction with the administrative process, citing delayed or unresponsive communication for documentation requests.

Mixed Feedback

• While some appreciate the swift referral process and efficient phone service, others have encountered issues with communication and unprofessionalism.

• Opinions vary regarding the clinic's wait times; some find them reasonable, while others compare them unfavorably to other healthcare providers.

Overall Impressions

The majority of reviews reflect a strong positive sentiment towards the clinic, with parents willing to travel long distances to receive care. Despite some mixed feedback, the clinic is recommended by many for its friendly staff, efficient service, and comprehensive care approach. However, addressing concerns about medication prescriptions and administrative efficiency could enhance the overall patient experience.