Customer Feedback on Tax Services

Feedback from customers highlights exceptional service provided by specific individuals, with a focus on their expertise and customer care. Below are the key points extracted from customer reviews:

• Long-term loyalty with customers, with several mentions of over 4-5 years of service.
• Highly recommended for making tax filing simple and efficient.
• Recognized for meticulous attention to detail and ensuring accurate filings.
• Praised for his friendly and informative demeanor, often adding humor to interactions.
• Concerns raised about increasing fees and the absence of a loyalty discount for long-term customers.

• Appreciated for her helpfulness and ability to answer all customer questions.
• Described as a blessing to talk to, showcasing excellent customer service skills.
• Strongly recommended for first-time tax filers.
• Recognized for her great personality and customer service.

Overall Impressions

• Customers express high satisfaction with the service provided by Mike Eisenberg and Eugenie.
• Both are recommended for their exceptional customer service and expertise in tax filing.
• Concerns about pricing adjustments suggest potential areas for service improvement.