Customer Feedback on Michael Eisenberg

• Michael is described as efficient, friendly, and knowledgeable, making clients feel valued and not just like another client.
• He is noted for being personable and approachable, always ready to assist with questions throughout the year.
• Clients appreciate his patience and thoroughness in tax preparation.
• Michael is commended for his professionalism, resourcefulness, and excellent people skills.

• Many customers have been working with Michael for several years, indicating a high level of trust and satisfaction.
• Clients express willingness to recommend his services to others, emphasizing their confidence in his expertise.

• A significant concern raised is the increase in service fees after Jackson Hewitt's corporate changes, with one customer citing a $200+ hike.
• This price increase has caused some customers to reconsider returning the following year despite their positive experiences with Michael.

Overall Sentiment

Feedback suggests that Michael Eisenberg is highly regarded for his tax preparation services, with customers praising his efficiency, friendliness, and professionalism. However, the recent increase in service fees may impact customer retention despite his exceptional service.