James Sotis, MD
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Customer Feedback on Doctor's Office Experience
Positive Experiences-
Dr. Sotis is praised for being a great listener and very knowledgeable. Customers appreciate his enthusiastic and well-rounded approach to health and well-being.
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Feedback suggests Dr. Sotis is friendly, in good spirits, and makes it easy and comfortable to discuss medical issues. He listens actively, asks questions, and follows up timely with actions discussed during appointments.
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The entire office experience is described as phenomenal, with a friendly front desk team and efficient service. Patients seldom experience long waits, and Dr. Sotis personally apologizes for any delays, showing deep care for patients.
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Many customers highly recommend Dr. Sotis and the office, highlighting their progressive and caring nature.
Negative Experiences
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Customers have mentioned poor customer service from the office personnel, feeling deterred rather than helped.
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Concerns are raised about delayed referrals being sent by mail, leading to extended waiting times and frustration.
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Some feedback indicates dissatisfaction with Dr. Sotis for brief appointments and quick referrals without thorough examinations.
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