Joseph Darryl Nelson, DPM | Kaiser Permanente
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Customer Feedback Summary
Overall ExperienceFeedback suggests a mixed experience among customers, highlighting both positive and negative aspects of their interactions.
Negative Feedback
Some customers have expressed dissatisfaction with the services, describing their experience as a "waste of time" and indicating a lack of progress over an extended period.
There is mention of customers needing to seek help outside the current service provider due to unmet expectations.
Positive Feedback
On a positive note, customers have mentioned specific staff, such as a "great podiatrist," indicating satisfaction with individual service providers.
The feedback suggests a need for overall service improvement to ensure consistent customer satisfaction, while individual service providers are recognized positively.
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