Customer Feedback on Legal Services

Customers have shared varied experiences with legal services, highlighting both positive outcomes and areas for improvement. Key points from their feedback include:

• Successful Case Outcomes: Clients were satisfied with attorneys who effectively fought for them over several months, resulting in reduced charges and positive resolutions.
• Responsive Service: Prompt communication was noted, with one lawyer returning calls on a Saturday night, providing informative and helpful advice.
• Trust and Recommendation: Some clients expressed trust in their legal representatives, indicating they would recommend the firm to others.

• Unreliable Attendance: Concerns were raised about lawyers not showing up for court, leading to rescheduled dates and reliance on public defenders.
• Mismanagement and Communication Issues: Instances of being sent to the wrong court and inability to reach the firm were reported, causing frustration and demands for refunds.

Conclusion

Feedback suggests that while some clients experience excellent service and results, others face challenges with communication and reliability. Prospective clients may consider these factors when selecting legal representation.