Customer Feedback on Tax Services

• Customers appreciate the staff's punctuality, mentioning they are ready for business before opening time.
• The staff is described as polite, sweet, and easy to talk to, which enhances the overall customer experience.
• Specific mention of Maria highlights her professionalism, courteousness, and personal attention to clients.
• Maria is praised for going above and beyond, demonstrating genuine care for her clients.

Expertise and Client Education

• Maria is knowledgeable about tax law and effectively educates clients on how it can benefit them.
• Both Maria and Irma ensure clients understand the process and work to maximize their refunds.

• Clients report efficient service, with tax preparation completed in approximately 20-30 minutes.
• The office visit experience is described as smooth, with returning clients completing visits in about 45 minutes.

Additional Services

• The holiday advance service was timely and beneficial, providing financial relief when needed.
• Clients appreciate the quick approval process for advances, with transparent fees deducted from returns.

• Customers express high satisfaction with the service, emphasizing professionalism and efficiency.
• Many recommend the business to others, reflecting a high level of trust and satisfaction.