Customer Feedback on Loma Linda Hospital

• Customers have praised the hospital staff for their politeness and respectful treatment. The staff, including nurses and physician assistants (PA), are noted for their excellent bedside manner.

• The hospital maintains a clean environment, with staff sanitizing carts and tables regularly.

• Plenty of parking is available, and the hospital offers a vegetarian menu, in line with its Adventist principles.

• Several reviews highlight long wait times in the emergency room, with some patients waiting over 48 hours for a room or treatment.

• There are reports of understaffing and insufficient beds, leading to patients being left in hallway beds for extended periods.

• Feedback suggests serious concerns about patient care, with instances of medication delays, lack of physical evaluations, and significant errors, such as prepping the wrong patient for surgery.

• Patients and their families have expressed dissatisfaction with the hospital's handling of discharge procedures and transfers to rehabilitation facilities.

• The hospital has been criticized for its lack of timely medical consultations and poor communication with patients and their families.

Additional Concerns

• The hospital's current rating on medicare.gov stands at one star, reflecting ongoing issues with patient care and management.

• Some staff members have expressed that they work there primarily due to location convenience rather than the quality of care.

Overall, while Loma Linda Hospital receives commendations for its staff's demeanor and cleanliness, significant issues related to wait times, staffing, and patient care persist, raising concerns about its operational effectiveness.