Customer Feedback on Dental Services

• Many customers appreciate the professionalism and friendliness of Dr. Jeannie Diep and her staff.
• Patients have highlighted Dr. Diep's efficiency, warmth, and humorous nature during treatments.
• The dental office is recommended for its excellent care, with specific mentions of team members like Yesenia being exemplary dental assistants.
• Customers express satisfaction with procedures such as cavity fillings and deep cleaning, noting the accommodating approach of the staff.
• Dr. Diep's ability to make patients feel comfortable and her team's knowledgeability are often praised.

• Feedback suggests some customers have had negative interactions, citing misdiagnosis and unnecessary treatment recommendations.
• Concerns are raised about the staff's demeanor, with reports of rudeness and a perceived focus on financial gain over patient care.
• One customer reported poor quality of work on fillings, resulting in prolonged pain and the need to seek additional dental treatment elsewhere.

Summary

Customer reviews reveal a mix of experiences at the dental office. While many appreciate Dr. Diep's professionalism and the friendly atmosphere, others have encountered issues with diagnosis accuracy and staff behavior. These mixed reviews highlight the importance of personalized care and transparent communication between the dental team and patients for an overall positive experience.