Customer Feedback Summary

Customers have provided insights into their experiences, highlighting both positive aspects and areas needing improvement. The following key points summarize their feedback:

Payment Experience

• Exact cash is required for transactions, which can be inconvenient for some users.
• An issue was reported where the machine did not return the full amount when cash was used, resulting in a $5.00 loss.
• The option to use a credit card was available and functioned properly for the transaction.

Product Performance

• Products, specifically keys, worked perfectly in locks, indicating reliability in their functionality.

Customer Sentiment

• Customers appreciate the convenience and find the service to be worth the price.
• There is a call for improvement in the handling of cash transactions, particularly for senior citizens.