Customer Reviews Summary for Murrieta Family Dental Group

• Customers reported encounters with a rude and pushy male dentist, who rushed procedures and displayed unprofessional behavior.
• Issues with bogus insurance billing and incomplete cash payment receipts were noted, causing mistrust.
• A patient experienced inadequate pain management, leading to repeated failed attempts at numbing, which resulted in severe discomfort and the need to seek alternative dental care.
• Concerns were raised about being pressured into payment plans while undergoing treatment, which was deemed inappropriate.

• Some patients appreciated the kindness and professionalism of Dr. Guevara and staff, highlighting their ability to make patients feel comfortable.
• Emergency services were well-received, with patients expressing gratitude for being accommodated on short notice.

• While the dental technicians were described as nice, there were significant issues with the effectiveness of treatments administered by the dentist, suggesting possible dentist error.

Conclusion

Feedback suggests that while some staff members are professional and caring, there are considerable issues with specific dentists and billing practices at Murrieta Family Dental Group. Potential patients should weigh these experiences carefully when considering their options.