Customer Feedback Summary

Customer reviews highlight several key aspects of experiences at the office, with both positive and negative feedback. This structured summary outlines the main points raised by customers.

• One customer felt significantly better after their visit, expressing gratitude to Dr. Cherry.

• Several customers reported poor communication, with calls and voicemails going unanswered.
• Unprofessional behavior was observed at the reception desk, with staff speaking negatively about patients in front of others.
• Reviewers noted a decline in the quality of service over the years, despite past positive experiences.
• There was dissatisfaction with the refusal to update practices, such as filling out forms as requested, indicating that the care provided is outdated.

Conclusion

The feedback suggests a need for improvements in communication, professionalism, and updates in practice to meet current standards and ensure patient satisfaction.