Customer Feedback Analysis

• Lack of Online Presence
• Absence of Customer Reviews

Customers have mentioned a significant issue regarding the company's online presence. There is a noticeable absence of both customer reviews and an official website. This lack of information could potentially impact the trust and perception of the company among potential customers.

Recommendations

• Establish and maintain an official website to provide customers with essential information about the company.
• Encourage customers to leave reviews to build credibility and provide social proof for potential clients.

Feedback suggests that the company should focus on enhancing its online visibility and reputation management to improve customer trust and engagement.