Customer Feedback on My Kids Dentist

Customers have provided diverse feedback regarding their experiences at My Kids Dentist. The reviews highlight both positive experiences and areas of concern. Below are the key points extracted from the customer reviews:

• The staff is described as friendly and welcoming, making patients feel at ease from the moment they enter.
• The waiting area is noted to be bright and cheerful, contributing to a positive atmosphere.
• Dr. Ann and Dr. Anna are praised for their gentle, patient, and informative approach, effectively communicating with children and parents.
• Dental assistants, such as Bianca, are commended for making procedures fun and engaging for children.
• Personalized care and attention to detail are emphasized, with the office equipped with the latest technology.
• Positive experiences are highlighted with staff members like Pricilla, who helped with insurance queries.
• Overall, parents recommend the dental office for a top-notch experience, with some children eager to return for future visits.

• A negative experience was reported involving a dental assistant who rushed through the greeting and x-ray procedure.
• The assistant's lack of communication and visible frustration made the child and parent uncomfortable, resulting in them leaving the appointment.

Overall Recommendations

The majority of feedback suggests that My Kids Dentist offers a welcoming and engaging environment for children, with professional and caring staff. However, there is a mention of a negative experience that highlights the importance of consistent communication and patience with young patients.