Customer Feedback on Dental Office

Customers have consistently praised the dental office for its exceptional service and professional staff. The feedback highlights various aspects of the dental office experience, emphasizing both the quality of care and the environment.

• Exceptional Staff: Customers frequently mention the friendly and professional demeanor of the entire staff, including dentists, dental hygienists, and assistants.
• Expertise and Comfort: Dr. Nguyen and Dr. Koppel receive specific praise for their professionalism, knowledge, and ability to make patients feel comfortable during procedures.
• Hygienists' Skill: Hygienists like Melanie and Amanda are commended for their gentle and reassuring approach, making dental experiences less daunting.
• Office Environment: The office is described as super clean, modern, and equipped with the latest technology, contributing to a pleasant experience.
• Consistency and Reliability: Long-term patients appreciate the consistent quality of service over the years, even as staff members change.
• Family-Friendly: The office is recommended for families, with customers noting that their entire family receives excellent care.

Additional Observations:

• Appointment Availability: Customers appreciate the ability to schedule appointments promptly, often within a week.
• Billing and Insurance: While one customer noted a change in copay, the overall sentiment remains positive due to the high-quality service provided.

Overall, the feedback suggests that the dental office excels in delivering professional, compassionate, and high-quality dental care, making it a preferred choice for many patients.