Oak Grove Dental Group
(951) 471-0034
Website Link
18285 Collier Avenue
Lake Elsinore
Customer Feedback on Dental Office Experience
Feedback suggests a highly positive experience at the dental office, with particular praise for staff members, service quality, and the overall atmosphere. Key points from customer reviews highlight the following:
Staff and Service- Paloma is frequently mentioned as kind, considerate, patient, and informative, enhancing the overall experience.
- Vincent is noted for being helpful and caring in his role as an assistant.
- Kari, the front desk staff, is praised for her helpfulness and efficiency in making appointments.
- Lilly, known for her contagious laugh, contributes to a welcoming environment at the front desk.
- Savannah is recognized for her gentle and sweet demeanor, as well as her ability to keep track of conversations and explain details clearly.
- Assistants Savannah, Liz, Vincent, and Nat are appreciated for their caring nature.
- Hygienists Ziem, Anthony, and Jo are commended for accommodating patients' needs, even without prior appointments.
- Dr. Chau is frequently described as an exceptional dentist, providing pain-free and precise work. His expertise contributes significantly to patient satisfaction.
- Dr. Attalla is mentioned for his sweetness and capability when substituting for Dr. Chau.
- The office atmosphere is consistently described as friendly and welcoming, with staff providing a positive and supportive environment.
- Customers express gratitude for the comprehensive care and smooth operations of the dental practice.
Conclusion
Customers have mentioned that the dental office excels in creating a comfortable and efficient experience, with standout performances from specific staff members contributing to its reputation. The combination of proficient dental care and a warm, inviting atmosphere leads to high customer satisfaction.
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