Customer Feedback on Orangecrest Family Dental

• Customers appreciate the professionalism and expertise of Dr. Sheida Mohammadizadeh, describing her as gentle, knowledgeable, and thorough in explaining procedures.
• The dental team is praised for being caring, compassionate, and patient, especially in handling procedures for children.
• The front office staff, including Lucy, is noted for being welcoming and helpful.
• The dental office environment is described as beautiful, clean, and calming.
• Many customers have recommended the clinic to family and friends, expressing loyalty and satisfaction with their services.

Concerns and Issues

• Feedback suggests complications with scheduling, particularly with orthodontic services. Changes in the dentist's availability have caused inconvenience for patients.
• There were issues with billing transparency regarding orthodontic treatments, leading to confusion and stress for customers.
• One customer reported difficulty in resolving billing discrepancies, which required persistence to address.

The majority of reviews highlight a high level of satisfaction with both the dental services and the staff at Orangecrest Family Dental. Despite some concerns with scheduling and billing for specific treatments, the clinic is highly recommended for its professional and friendly service.