Customer Feedback Summary

Customers have provided mixed reviews regarding their experiences, highlighting both positive and negative aspects of the service.

• The staff is described as great and highly supportive.
• Dr. Combs and the team are commended for going out of their way to answer questions.
• There is a strong emphasis on preventative care, which is appreciated by customers.

• There is a concern about the duty of care regarding medication refills.
• Some customers feel there is a lack of communication, especially when medications are not refilled as expected.
• One review mentions the potential harm caused by the lack of proper communication and service.
• A recommendation is made to avoid the place due to these issues.

Conclusion

Feedback suggests a high level of satisfaction with the staff and physician, particularly in terms of support and preventative care. However, there are significant concerns about communication and medication management that need to be addressed to improve overall customer satisfaction.